GENERAL TERMS AND CONDITIONS 1. This offer is only open to customers residing in New Zealand. 2. Exclusive offer valid for purchases made from 1st November 2025 – 1st January 2026. 3. Redemption is valid only for the purchases of defined Billi systems included on the marketing material enclosed within and/or listed on the Billi website (https://www.billi.co.nz/promotions).  A full list of eligible SKUs is provided below. 4. Redemption period closes 31st February 2026 unless otherwise advised 5. Redemption is limited to a quantity of one cashback & one installation claim per customer unless otherwise defined. 6. Offer available while stocks last. 7. Bonus offers are not transferable, exchangeable, or redeemable for cash or any other benefit. 8. Products purchased through any discount clearance centre OR that have been advertised as seconds are ineligible for additional promotional offers including but not limited to redemptions, free installations, gifts and cash backs. 9. This promotion cannot be used in conjunction with any other offer, unless otherwise advised. Commercial quantities, project sales, or purchases made through Billi’s online web shop are ineligible 10. A valid tax invoice including product serial number (where available) is required for all redemptions. Order confirmation emails, unfulfilled purchase orders, or schedules of purchase are not accepted. The purchase date on the final tax invoice will be recognised as the date of purchase. 11. Due to increased scam redemptions being received, Billi reserves the right to request additional information, such as proof of identity and verification of bank details, as deemed necessary to process  the claim. 12. Cash back redemptions will be processed by Billi within 21 days of website submission and coordinated for payment within 30 days of redemption approval or as listed on marketing collateral unless otherwise specified. 13. Billi accepts no responsibility for late, lost, or misdirected claims 14. Billi reserves the right to reject or decline any redemption claim  at any time. 15. Billi reserves the right to amend or withdraw this promotion at any time without prior notice. 16. Except for liability which cannot be excluded by law, Billi is not responsible for any loss or damage suffered as a result of this promotion. 17. Redemptions must be made by the customer and cannot be submitted by a retail store or any third party. 18. Billi will not request or obtain proof of purchase documents on behalf of the customer from any retailer or distributor. Billi may, however, verify documents provided by the customer with the retailer or distributor.