Legendary Service, With You at the Centre

We love that you care about how you’re treated. Because for us, treating you with the respect that you deserve is a must. So whether you’re shopping with us for the first time or the fiftieth, you can always rely on us for the right products and advice for any new purchase.

We know that your time and money are valuable, and that you only want to spend both somewhere deserving – and that’s exactly why we’ll always give you so much extra with your new appliance.

Free Delivery, Next-Day Options*

Yep, free delivery for even the biggest, bulkiest items. Upstairs or downstairs, nothing scares our delivery guys. You’ll choose the day that suits you best at checkout, and we’ll let you know what time we’ll be there on the day – which means no sitting around waiting for us.

Next day delivery is available for in stock items across most of our Auckland delivery area. To see availability for your postcode, enter it in the delivery location field. As we expand our delivery network, we'll add your suburb and postcode to our database. Please note that we cannot deliver to post office boxes.

Free Removal & Recycling of Old Products

Don’t break your back moving that old fridge or oven, our strong delivery team will remove and recycle your old appliances free of charge. We offer this service for any old appliance – we just ask that it’s disconnected, pulled out of the cavity, empty and ready to go when our team arrives with your new appliance.

If you're buying a new washing machine, fridge, freezer, or any other large appliance, you'll likely need to dispose of your old one. This process can often be inconvenient and expensive—unless you shop with Appliances Online.

Our award-winning delivery team goes the extra mile, offering free removal and safe recycling of your old appliance when delivering your new one. Enjoy less hassle, no extra costs, and a greener solution. It's just one more reason to choose our Legendary Service.

24/7 Customer Support

We’re here 24 hours a day, seven days a week. We know that appliances don’t always break down during business hours or that  you might realise at 3am that you’ve asked us to deliver to your old address so our friendly, knowledgeable customer support team is always available. You can call us on 0800 265 265, start an online chat, or contact us and get a quick response via email.

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Free Basic Connection

Let us do the heavy lifting! When our drivers deliver your new fridge, freezer, washing machine or small appliance, we’ll happily unbox it for you and place it in your kitchen or laundry for you. We'll connect a new washing machine, fridge, freezer or microwave to your existing power/plumbing free of charge! We'll also take away the packaging for you and dispose of it responsibly. 

Our basic connection service is limited to the stated appliances and this service does not include any cabinet modifications, electrical or plumbing additions or modifications.

Price Match Guarantee

We have created our Price Match Guarantee, to give you peace of mind that you'll always get the most competitive price without compromising on our award-winning Legendary Service - free delivery, free removal & recycling, 24/7 customer support, and free basic setup for washers, fridges, freezers, mattresses, and furniture!

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Frequently Asked Questions

Where Does Appliances Online Deliver To?
Customer. 16.01.2025
We currently deliver to Auckland, Tauranga, Hamilton, and Whangarei. To see if we deliver to your address, enter your postcode into the delivery location field next to the search bar.
Appliances Online
How do I dispose of a fridge, washing machine or other appliance?
Customer. 16.01.2025
When ordering your new appliance at Appliances Online, simply tick the 'Removal of old disconnected appliances' box at checkout. On delivery day—which is often as soon as the next day—we'll carefully transport your new appliance to your desired location. Once there, we’ll unbox it and, if the necessary electrical and plumbing connections are ready, connect washers, fridges, freezers and microwaves at no additional cost. If you had bought your appliance elsewhere, you might have faced not only delivery fees but also the challenge of figuring out how to dispose of an old fridge that’s lost its chill or a washer that’s spun its last load. With Appliances Online, you won’t have that worry. We'll take your old appliance when delivering your new one, as long as it’s already disconnected from electricity, water, and gas. Please note that gas disconnections must be handled by a licensed plumber, and hardwired electric ovens require professional disconnection. For wall-mounted clothes dryers, you’ll need to take them down from the brackets beforehand. Luckily, these lightweight vented models are simple for two adults to remove from the wall.
Appliances Online
Where is Appliances Online based?
Customer. 18.02.2025
Our offices are in the B:HIVE at Smales Farm on Auckland's North Shore and our distribution centre is located at the Port of Auckland. Office: 72 Taharoto Rd, Takapuna, 0622 Warehouse: Tooley Street, Corner of Monash Street, Auckland Central, Auckland 1010 Please note that we do not have a showroom. Our product experts are happy to explain all the features and answer any questions you may have about a product. Get in touch on 0800 265 265, chat with us online, or send an email. We'd love to help.
Appliances Online