Our Mission

Giving you the world’s best shopping experience is at the heart of what we do, day in, day out.

When 21-year-old John Winning founded Appliances Online in 2005, he only had a rented truck, a toll-free number diverted to his mobile, and a determination to shake up the existing market. Appliances Online offered convenient shopping, streamlined and efficient service, and an unforgettable experience—when it’s needed most. Free next day delivery, free basic connections, and free removal are a godsend when you urgently need to replace an appliance.

Knowledgeable staff available 24/7 via phone, chat or email are the cherry on top. Today, we’re Australia’s largest online appliance retailer with products from the world’s best and biggest brands. And now we are bringing that experience and expertise to New Zealand.

Your Experience

Even though we’ve served over 2.5 million customers, we still understand that your experience is unique. We believe it’s one customer, one experience at a time. It’s the reason why we tailor our experience around you. In-depth information, the right advice, and always-available support are all here to make sure your needs are met. And because 85% of our customers actively promote our business to their friends and family, we instinctively understand that you are the most important aspect of our business.

Welcome to Appliances Online!

Our Legendary Service

We’re firm believers in the power of giving. Whether it’s convenience, support, service or advice – we know that giving is essential. It’s the reason why we offer so much extra with your new appliance, and it’s the reason why 85 percent of our customers actively recommend us to friends and family.

At Appliances Online, we’re forever saying yes in a world that says no – even if that means rebelling against conventions.

We love our customers, and our customers love us. Whenever we’re challenged to deliver solutions that go above and beyond, our answer is always the same:

“Of course we can!”

Learn more about our legendary service
Trusted by
customers in Australia and New Zealand
  • Incredible experience!
    Incredible experience! Bought a washing machine and received my delivery the next day. The delivery guys are very nice and patient. Great team!
    Jayden, NZ
  • I will be letting others know
    From time of order to delivery your Service and communication has been excellent. Pricing good and delivery guys courteous. I will be letting others know. Thank you.
    Will, Rothesay Bay
  • Such outstanding service
    Such outstanding service, quick and efficient and I was able to get live updates on the drivers whereabouts. I only ordered yesterday and its now here at my house! I don't know why I haven't heard of these guys until now. Thanks again!
    Hanna, NZ