Our Mission

Giving you the world’s best shopping experience is at the heart of what we do, day in, day out.

When 21-year-old John Winning founded Appliances Online in 2005, he only had a rented truck, a toll-free number diverted to his mobile, and a determination to shake up the existing market. Appliances Online offered convenient shopping, streamlined and efficient service, and an unforgettable experience—when it’s needed most. Free next day delivery, free basic connections, and free removal are a godsend when you urgently need to replace an appliance.

Knowledgeable staff available 24/7 via phone, chat or email are the cherry on top. Today, we’re Australia’s largest online appliance retailer with products from the world’s best and biggest brands. And now we are bringing that experience and expertise to New Zealand.

Your Experience

Even though we’ve served over 2.5 million customers, we still understand that your experience is unique. We believe it’s one customer, one experience at a time. It’s the reason why we tailor our experience around you. In-depth information, the right advice, and always-available support are all here to make sure your needs are met. And because 85% of our customers actively promote our business to their friends and family, we instinctively understand that you are the most important aspect of our business.

Welcome to Appliances Online!

Our Legendary Service

We’re firm believers in the power of giving. Whether it’s convenience, support, service or advice – we know that giving is essential. It’s the reason why we offer so much extra with your new appliance, and it’s the reason why 85 percent of our customers actively recommend us to friends and family.

At Appliances Online, we’re forever saying yes in a world that says no – even if that means rebelling against conventions.

We love our customers, and our customers love us. Whenever we’re challenged to deliver solutions that go above and beyond, our answer is always the same:

“Of course we can!”

Learn more about our legendary service
Trusted by
customers in Australia and New Zealand
  • Amazing!
    I will be getting future appliances from here for sure! Great delivery, tracking and buyer experience. They cleaned up and took away our old packaging.
    M Lee, NZ
  • Absolutely 5 Star Service.
    Absolutely 5 Star Service. No doubt about it! Friendly delivery drivers, super fast delivery and great communication throughout. Very happy customer.
    Stephen, NZ
  • Service with a smile
    Great service, Ahi was very friendly, the guys were super quick and so helpful. Service with a smile and the communication and updates throughout the day was fantastic. Would highly recommend. Thanks!
    Ang, Henderson